AI Chatbots vs. Live Support Agents: Which One is Better?
AI Chatbots vs. Live Support Agents: Which One is Better? Introduction As businesses strive to enhance customer support, the debate between AI chatbots and live support agents continues to grow. AI-powered chatbots offer automation and 24/7 availability, while human agents provide personalized and empathetic interactions. But which is the better option? This article will explore … Read more